Shipping policy

Shipping Policy

Last updated: April 20, 2026

At MELINNA, we are committed to getting your order to you as quickly and safely as possible. Please review our shipping details below.

Order Processing

We process orders within 2–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. You will receive a shipping confirmation email with your tracking number once your order is on its way.

Please allow extra processing time during sales events and holidays. We always aim to ship as quickly as possible.

Domestic Shipping (United States)

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–7 business days	Free
Expedited Shipping	2–3 business days	Calculated at checkout
Express Shipping	2–3 business days	Calculated at checkout

Delivery estimates begin from the date of shipment, not the date of purchase. Actual delivery times may vary based on your location and carrier conditions.

International Shipping

International shipping is available to select regions. Please allow 10–20 business days for delivery. Delivery times can vary significantly based on your country's customs procedures.

Please be aware that international orders may be subject to customs duties or import taxes upon arrival in your country. These charges are not collected by MELINNA and are the customer's responsibility to pay.

Order Tracking

Tracking information is emailed to you at the time of shipment. If you do not receive your tracking details within 2–3 business days of ordering, please check your spam folder or contact us.

Lost or Damaged Shipments

We take shipping incidents seriously. If your package is lost or damaged, email us at support@melinna.shop within 10 days of the expected arrival date. Provide your order number and any supporting photos so we can resolve the issue promptly.