Contact information

Contact Information

Last updated: April 20, 2026

We are here to help. Whether you have a question about your order, a product, or anything else — our support team is ready to assist you.

Customer support is available Monday–Friday, 8:00 AM – 5:00 PM (PST). You can expect a response 24–48 hours.

To inquire about an order status, shipment, or return, email support@melinna.shop with your order number and a brief description of your request.

If you have questions about a specific product before purchasing, feel free to reach out — we're happy to help you make the right choice.